Main Features
- User Authentication & Access Control
- Order Tracking Management
- Post-Purchase Upsell & Cross-Sell
- Customer Notification System
- Analytics & Insights
- Review Collection & Management
- Loyalty & Reward System
Project details:
Company Name: Rush App
Overview: Rush App is a powerful Shopify application designed to enhance the post-purchase experience for e-commerce businesses, including drop-shippers, brand owners, and e-commerce agencies. With a focus on customer retention and increasing Customer Lifetime Value (LTV), the app offers tools and features that streamline and optimize the post-purchase phase.
ScreenShots
The screenshots show an overview of the project, development roadmap, and design in detail to you.
Laravel, NodeJS, React, PostgreSQL, Kafka stacks that will work the best for your projects and will improve project quality.
The app aims to help businesses keep their customers engaged post-purchase, leading to improved satisfaction and fostering brand loyalty, ultimately resulting in repeat business and an increase in revenue.
Leveraging a robust tech stack, including Laravel for backend functionality, NodeJS for server-side event handling, React for a dynamic and responsive frontend interface, PostgreSQL for efficient data management, and Kafka for real-time event streaming, Rush App delivers a seamless, scalable, and engaging user experience.
Module List for Rush App
- User Authentication & Access Control
- Manage merchant and team member accounts.
- Implement role-based access for app users (admin, editor, etc.).
- OAuth integration with Shopify for seamless login.
- Order Tracking Management
- Real-time order tracking dashboard for customers.
- Integration with carriers for shipment status updates.
- Customizable tracking pages for merchants.
- Post-Purchase Upsell & Cross-Sell
- Suggest complementary products after the purchase is completed.
- Personalized upsell offers based on purchase history and behavior.
- A/B testing for upsell offers.
- Customer Notification System
- Automated email and SMS notifications regarding order status.
- Personalized messaging templates for shipping updates, delivery confirmations, and follow-up offers.
- Integration with third-party messaging services like Twilio and Mailchimp.
- Analytics & Insights
- Customer retention and LTV reports.
- Conversion tracking for upsell/cross-sell offers.
- Order tracking performance metrics.
- Predictive analytics to forecast future customer behavior.
- Returns Management
- Streamlined returns process for customers.
- Automated return authorization and label generation.
- Integration with Shopify for returns and refund tracking.
- Review Collection & Management
- Post-purchase requests for customer reviews.
- Display of reviews on Shopify stores.
- Integration with platforms like Trustpilot and Yotpo.
- Customer Feedback & Survey
- Post-purchase surveys to gather feedback.
- Net Promoter Score (NPS) tracking.
- Customizable survey templates to measure satisfaction.
- Custom Branded Tracking Pages
- Merchants can customize tracking pages to match their branding.
- Add promotional banners or messages to the tracking page to drive engagement.
- Loyalty & Reward System
- Offer points or rewards for repeat purchases or referrals.
- Loyalty program integration with Shopify.
- Personalized reward suggestions based on user behavior.
- Integration with 3rd Party Apps
- Seamless integration with CRM, ERP, and other e-commerce tools.
- API for integrating with custom business tools.
- Real-time Notifications & Event Handling (Kafka)
- Use Kafka to handle real-time notifications for critical events like shipment updates, product restocks, etc.
- Event-driven architecture for efficient message handling.
- Admin Dashboard
- Comprehensive merchant dashboard to manage all aspects of post-purchase experience.
- Customizable reporting tools for tracking KPIs (retention rate, upsell success, etc.).